Overview
OpenBlend have been prompting users for post-session sentiment for a few months via email. This update brings the functionality into the app so that users can respond and see the session sentiment in the app and (optionally) share the feedback with the other session participant.
Session Sentiment now in-app
- Users will be encouraged to add session sentiment feedback in-app following a session
- Users can optionally share the feedback with the other person
- Users can see and complete the feedback on their previous session in the Previous Session tile in Agenda Items
- For users with IM integrations like Teams or Slack, users can also provide the session sentiment feedback from a Session Summary if they didn't already do this in-app (sent 10 minutes after a session ends).
Screenshot: Post-session feedback
Other Changes
- Customers with the User Sync integration can now manually change user emails in the Admin area
- Blend driver tooltip for Blend definition now encourages users to define blend drivers in a goal-oriented way
- A new footer on each page encourages users to send feedback via feedback@openblend.com