Types of Feedback

There are 2 types of feedback in the feedback module:

  1. Informal feedback – which you can give at any time.
  2. Formal feedback – which you can request at any time. 


Please note: your business may have renamed Informal and Formal feedback to something different.


There are 2 buttons that will always display at the top right-hand side of the page, a GREEN button for Informal and an ORANGE button for Formal. 


Giving Informal Feedback 

To give informal feedback simply choose:


  1. Who to send your feedback to
  2. Give the feedback a title
  3. Enter your feedback.


You can tag the feedback (your company may not have this feature switched on) and you can use the tips and advice drop-down menus on the right-hand side of the screen to help construct your feedback if you wish. 



Requesting Formal Feedback

To request formal feedback simply:


  1. Choose who you want to receive feedback from
  2. Give the Feedback request a title
  3. Choose a template – Stop Start Continue, End of Year, or any template that seems most relevant. Your company will create these templates (you will be shown the template questions below). 
  4. Submit your feedback request.


Please note: when you have requested feedback it will sit in the ‘About me’ section. If you are a manager requesting, it will sit in the ‘About me’ in the individual's page. 




Responding to Formal Feedback

To respond to a feedback request:


  1. Access the request by clicking on ‘Respond’ in your ‘To do’ tab
  2. Read the request – who it is for and the subject matter
  3. Read the tips and advice on the right-hand side of the page – click on a feedback model that you like the look of
  4. Respond to the questions in the template
  5. You can either ‘Save a draft’ or ‘Submit’. The draft will sit in ‘About others’ tab and the button will say ’Continue’ when you return. 
  6. Once submitted, it will be shared with the recipient (if not private) and will be saved in your ‘About others’ tab.





Using Tips and Advice 

We know it can sometimes be challenging to word feedback correctly and we are here to support you with that. 


The ‘Tips and advice’ section on the right-hand side of the page contains feedback models and descriptors to build your confidence and capability in giving feedback. There are some OpenBlend recommended models, and your company will have added feedback models used by your organisation. 




Download our full 'Feedback - Getting Started' guide here.